What do you need to pick-up your cake?
We will help you to load the cake into the car. But please make sure your car is cleared out already and cool inside. Warm cakes make for difficult travels.
We prefer to travel with cakes on the front seat if it’s possible, so bring a towel to place on the front seat.
If it’s raining out, an umbrella is a must. Rain can ruin a cake. Not every box covers every part of the cake because the cakes can be abnormal shapes.
Avoid stopping short, swerving, and large pot holes. All can destroy a cake.
Always lift your cake from the bottom, never the sides. You will push the box into the cake and ruin the sides.
Some cakes are best kept in the refrigerator, and others are best kept out. If they have ingredients that are sensitive to temperatures or may spoil, then we suggest refrigerating. We will inform you if the cake needs to be refrigerated prior to displaying and service. NEVER PLACE A CAKE IN DIRECT SUNLIGHT, IT WILL MELT!
How to serve your cake
With custom cakes, each cake that we make is made specifically for you. This also means that although you may think you ordered the same cake as someone else, there are small details that differ. One of the most obvious differences is that each cake is designed to serve a certain number of guests, so the size differs. Because of this, serving may seem like a challenge. It’s a lot easier than you might think. By following the directions below, you will learn how to cut your cake and serve your guests.
Cutting your cake
If your cake has tiers, they should be taken down before cutting. A cake tier is any cake that is stacked on top of another cake. You should remove the tiers one at a time by:
- Inserting a metal spatula under the tier in the back.
- Picking-up the tier from the bottom and placing the cake onto a plate.
- Repeat as necessary until there is only one tier left on the cake board.
The tier of cake under any tier will have supports in it. Remove those supports before cutting each layer by just pulling them out with clean fingers. They are visible and look like straws.
Click on the size of your cake below to see how to cut each cake. Each size cake has a specific way of cutting it.
Use a clean serrated (bread) knife and clean the knife in-between each cut.